MINISFORUM Customer Support

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  Product Information、Product Questions、Services

  Returns, Exchanges, Spare Parts and Order Issue

  Product Usage、Troubleshooting

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How to find the SN?

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Step 1: Flip the product over so the back is facing up.

Step 1 image
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Step 2: Locate the white label on the back. If it is missing, check all four edges of the device.

Step 2 image A
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Step 3: Enter the code shown on the label—this is the SN.

检查实时状态

尊敬的客户,您好!为了进一步提升服务效率和透明度,我们已完成服务系统的全面优化升级,正式推出专属客户门户,为您带来更便捷的咨询管理体验!诚邀您使用之前通过消息注册或发送咨询时使用的邮箱地址登录客户门户:https://apsea1.fscloud.com.cn/t/minisforum/mp/wss/index.html#/login此后,您每发送一封咨询邮件,都可以通过该门户实时查询以下信息:✅ 咨询请求是否已成功接收✅ 工单当前处理进度及最新状态本次系统升级将彻底解决咨询邮件无响应及回复未送达等问题,使您的沟通全程透明、高效且可控!温馨提示:若您发现我们已在客户门户完成回复,但未在邮箱收件箱收到,建议您检查垃圾邮件或广告邮件文件夹,以免错过重要反馈~感谢您长期以来的理解与支持,我们将持续迭代优化服务,带给您更优质的体验!